Know Before You Go | Light Up Trails

Have questions about the location and what we have organised for the event? Here you'll be able to view information about light pollution, noise pollution and more.

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Social Media Competition T&Cs

Find out about our terms and conditions for the competition we host through our social media.

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Customer Services

Find help with your complaints and questions and any general information you may need.

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Tickets

Everything you need to know about tickets and where to buy them from.

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Prohibited Items List and Conditions of Entry

Everything that you will need to know before you enter Light Up Trails

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Complaints Procedure

Not happy with our service? We are always happy to receive comments, feedback and suggestions, and provide ways for you to do this.

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Cancellation, exchange and refund policies

Have a question about our ticketing policies?

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Green Policy

Have questions about the location and what we have organised for the event? Here you'll be able to view information about light pollution, noise pollution and more.

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